產出 #12

env=production · ฮันนี่ แรคคูน (aa876fe4-9f03-49ee-af8f-cb7bc365cf3b) · eval_kind=mixed_qa

已完成
已寫入
9 / 10
通過驗證
9
場景覆蓋
2 / 2
總成本
$0.0346
Tokens
↑259519 / ↓9628
SUITE
✅ 已寫入 EvalSuite auto-aa876fe4-r1-053957865。
案例明細（50 筆 — 含已寫入、被拒、retry 軌跡）
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：EMV Contactless Card know_386770 
      Q: EMV Contactless Card
A: How many types of EMV Contactless cards are there?There are 3 types of EMV Contactless cards, all with the Contactless Payment symbol: Credit Cards: Includes Visa, MasterCard from all banks, and UnionPay (only BBL, ICBC, AEON, and KTC) Debit Cards: Includes Visa and MasterCard from KTB, UOB, BAY, SCB, and KBANK only Prepaid Cards: Includes Visa and MasterCard, such as YouTrip or PLANET SCB cards, etc.  Where can I get an EMV Contactless card and how much does it cost (per card)?Issuance of EMV Contactless cards depends on the card issuer, which may be a bank, financial institution, or other organizations. Where can EMV Contactless cards be used?EMV Contactless cards can be used at: Blue Line MRT Purple Line MRT Yellow Line MRT Pink Line MRT Red Line MRT BMTA buses Other transportation systems that support EMV Contactless cards Airport Rail Link Merchants that accept EMV Contactless card payments  Where can I register or verify my identity for an EMV Contactless card?Generally, EMV Contactless cards do not require registration, or it depends on the conditions set by the card issuer. How many ways are there to top up an EMV Contactless card and what is the top-up limit per transaction?The top-up channels and the amount that can be topped up per transaction for EMV Contactless cards depend on the conditions set by the card issuer. What is the maximum balance limit on an EMV Contactless card?The maximum balance limit for EMV ...
    Q
    轉乘不同 MRT 線 EMV 卡有折扣嗎
    A
    使用 EMV Contactless 卡轉乘不同 MRT 線時，有些轉乘可享有票價折扣。從紫線轉至粉線可享 15 銖折扣，從粉線轉至紫線可享 14 銖折扣，其他線則不適用折扣。
    原因
    • 答案與資料來源的重疊度只有 28.8%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：EMV Contactless Card know_386770 
      Q: EMV Contactless Card
A: How many types of EMV Contactless cards are there?There are 3 types of EMV Contactless cards, all with the Contactless Payment symbol: Credit Cards: Includes Visa, MasterCard from all banks, and UnionPay (only BBL, ICBC, AEON, and KTC) Debit Cards: Includes Visa and MasterCard from KTB, UOB, BAY, SCB, and KBANK only Prepaid Cards: Includes Visa and MasterCard, such as YouTrip or PLANET SCB cards, etc.  Where can I get an EMV Contactless card and how much does it cost (per card)?Issuance of EMV Contactless cards depends on the card issuer, which may be a bank, financial institution, or other organizations. Where can EMV Contactless cards be used?EMV Contactless cards can be used at: Blue Line MRT Purple Line MRT Yellow Line MRT Pink Line MRT Red Line MRT BMTA buses Other transportation systems that support EMV Contactless cards Airport Rail Link Merchants that accept EMV Contactless card payments  Where can I register or verify my identity for an EMV Contactless card?Generally, EMV Contactless cards do not require registration, or it depends on the conditions set by the card issuer. How many ways are there to top up an EMV Contactless card and what is the top-up limit per transaction?The top-up channels and the amount that can be topped up per transaction for EMV Contactless cards depend on the conditions set by the card issuer. What is the maximum balance limit on an EMV Contactless card?The maximum balance limit for EMV ...
    Q
    轉乘 MRT 時，EMV Contactless 卡有折扣嗎?
    A
    使用 EMV Contactless 卡轉乘不同 MRT 線的時候，會有票價折扣。從紫線轉到粉線可享 15 銖折扣，從粉線轉到紫線可享 14 銖折扣，還有其他組合的折扣，具體可參考相關資訊。
    原因
    • 答案與資料來源的重疊度只有 25.4%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：EMV Contactless Card know_386770 
      Q: EMV Contactless Card
A: How many types of EMV Contactless cards are there?There are 3 types of EMV Contactless cards, all with the Contactless Payment symbol: Credit Cards: Includes Visa, MasterCard from all banks, and UnionPay (only BBL, ICBC, AEON, and KTC) Debit Cards: Includes Visa and MasterCard from KTB, UOB, BAY, SCB, and KBANK only Prepaid Cards: Includes Visa and MasterCard, such as YouTrip or PLANET SCB cards, etc.  Where can I get an EMV Contactless card and how much does it cost (per card)?Issuance of EMV Contactless cards depends on the card issuer, which may be a bank, financial institution, or other organizations. Where can EMV Contactless cards be used?EMV Contactless cards can be used at: Blue Line MRT Purple Line MRT Yellow Line MRT Pink Line MRT Red Line MRT BMTA buses Other transportation systems that support EMV Contactless cards Airport Rail Link Merchants that accept EMV Contactless card payments  Where can I register or verify my identity for an EMV Contactless card?Generally, EMV Contactless cards do not require registration, or it depends on the conditions set by the card issuer. How many ways are there to top up an EMV Contactless card and what is the top-up limit per transaction?The top-up channels and the amount that can be topped up per transaction for EMV Contactless cards depend on the conditions set by the card issuer. What is the maximum balance limit on an EMV Contactless card?The maximum balance limit for EMV ...
    Q
    轉乘 MRT 時有沒有折扣啊
    A
    使用 EMV Contactless 卡轉乘不同 MRT 線時會有票價折扣，像是從紫線轉到粉紅線可以享有 15 銖折扣，但其他轉乘線則不提供折扣。
    原因
    • 答案與資料來源的重疊度只有 27.1%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 語氣不像真人 chat（被 Stage E 拒絕） 直接問答
    來源素材（點擊查看完整內容）
    • • 工具：統一搜尋：multi-lane BM25+Vector RRF 融合（支援 5 種 source_type） 20 
      統一搜尋：multi-lane BM25+Vector RRF 融合（支援 5 種 source_type） (search_unified)

Hybrid search (BM25 + vector) with multi-lane RRF fusion across ALL source types (knowledge, product, link, doc_knowledge, doc_product, vision). MUST generate 3 diverse vector queries AND per-locale BM25 keywords.
    Q
    統一搜尋為什麼需要生成每個地區的 BM25 關鍵字?
    A
    統一搜尋需要生成每個地區的 BM25 關鍵字，以確保混合搜索能夠針對不同地區的需求提供更準確的結果。
    原因
    • chat-realism: internal_role_title (The question mentions 'BM25' which is a technical term likely related to an internal role or function that a typical ...)
  • 語氣不像真人 chat（被 Stage E 拒絕） 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 工具：統一搜尋：multi-lane BM25+Vector RRF 融合（支援 5 種 source_type） 20 
      統一搜尋：multi-lane BM25+Vector RRF 融合（支援 5 種 source_type） (search_unified)

Hybrid search (BM25 + vector) with multi-lane RRF fusion across ALL source types (knowledge, product, link, doc_knowledge, doc_product, vision). MUST generate 3 diverse vector queries AND per-locale BM25 keywords.
    Q
    統一搜尋要生成每個地區的 BM25 關鍵字嗎?
    A
    是的，統一搜尋必須生成每個地區的 BM25 關鍵字。
    原因
    • chat-realism: internal_role_title (提到 'BM25' 和 '關鍵字' 的用語顯示出這是一個內部角色的問題，而不是一般顧客的提問。)
  • 語氣不像真人 chat（被 Stage E 拒絕） 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 工具：統一搜尋：multi-lane BM25+Vector RRF 融合（支援 5 種 source_type） 20 
      統一搜尋：multi-lane BM25+Vector RRF 融合（支援 5 種 source_type） (search_unified)

Hybrid search (BM25 + vector) with multi-lane RRF fusion across ALL source types (knowledge, product, link, doc_knowledge, doc_product, vision). MUST generate 3 diverse vector queries AND per-locale BM25 keywords.
    Q
    統一搜尋需要生成每個地區的什麼關鍵字？
    A
    統一搜尋必須生成每個地區的 BM25 關鍵字。
    原因
    • chat-realism: vague_meta (The question is vague and asks about company-wide strategies rather than specific, concrete information.)
  • 已寫入 EvalSuite 直接問答
    來源素材（點擊查看完整內容）
    • • 對話流程：轉接真人客服 2582 
      轉接真人客服

## 1. 觸發條件
- 線上客服/轉線上客服
- 在線客服/轉在線客服
- 真人客服/轉真人客服
- 轉真人/找真人
- Direct transfer request
- Emotional escalation
- Resolution failure

轉接真人客服的 Agent 情景

## 4. 回覆規則
- Acknowledge situation
- Return transfer response in specified format
    Q
    可以怎麼轉接真人客服?
    A
    可以使用「轉真人」或「找真人」的方式來請求轉接真人客服。
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：Rabbit Card know_386777 
      Q: Rabbit Card
A: How many types of Rabbit Cards are there?There are 3 types of Rabbit Cards: General type Senior type for individuals aged 60 and above Student type for students who are not over 23 years old  Where can you get a Rabbit Card and what is the cost? (Price per card)Rabbit Cards can be issued at ticketing offices inside Yellow, Pink, Green, and Gold Line stations at a price of 200 Baht (includes a 100 Baht fee and 100 Baht travel value). Where can the Rabbit Card be used?The Rabbit Card can be used at: Yellow Line Pink Line Green Line Gold Line Stores that accept Rabbit Card payments  Where can you register and verify your identity for the Rabbit Card?There are 3 ways to verify your identity for the Rabbit Card: Ticket offices at Yellow, Pink, Green, Gold Line stations, and the Customer Service Center at Phaya Thai Station Application: My Rabbit Application: Line (Rabbit Line Pay)  How much can you top up at a time on the Rabbit Card?You can top up the Rabbit Card in multiples of 100 Baht. What is the maximum balance allowed on the Rabbit Card?The Rabbit Card can be topped up to a maximum of 4,000 Baht. How many channels are there to top up the Rabbit Card?There are 3 channels to top up the Rabbit Card: Ticket offices at Yellow, Pink, Green, Gold Line stations Ticket vending machines at Yellow, Pink, Green, Gold Line stations Other channels as specified by Rabbit  What happens if you use the Rabbit Card for the wrong card typ...
    Q
    Rabbit Card 的有效期是多久?
    A
    Rabbit Card 的有效期為發行日起 7 年，若超過 2 年未使用，則無法繼續使用。
    原因
    • 答案與資料來源的重疊度只有 26.5%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Rabbit Card know_386777 
      Q: Rabbit Card
A: How many types of Rabbit Cards are there?There are 3 types of Rabbit Cards: General type Senior type for individuals aged 60 and above Student type for students who are not over 23 years old  Where can you get a Rabbit Card and what is the cost? (Price per card)Rabbit Cards can be issued at ticketing offices inside Yellow, Pink, Green, and Gold Line stations at a price of 200 Baht (includes a 100 Baht fee and 100 Baht travel value). Where can the Rabbit Card be used?The Rabbit Card can be used at: Yellow Line Pink Line Green Line Gold Line Stores that accept Rabbit Card payments  Where can you register and verify your identity for the Rabbit Card?There are 3 ways to verify your identity for the Rabbit Card: Ticket offices at Yellow, Pink, Green, Gold Line stations, and the Customer Service Center at Phaya Thai Station Application: My Rabbit Application: Line (Rabbit Line Pay)  How much can you top up at a time on the Rabbit Card?You can top up the Rabbit Card in multiples of 100 Baht. What is the maximum balance allowed on the Rabbit Card?The Rabbit Card can be topped up to a maximum of 4,000 Baht. How many channels are there to top up the Rabbit Card?There are 3 channels to top up the Rabbit Card: Ticket offices at Yellow, Pink, Green, Gold Line stations Ticket vending machines at Yellow, Pink, Green, Gold Line stations Other channels as specified by Rabbit  What happens if you use the Rabbit Card for the wrong card typ...
    Q
    Rabbit Card有效期多久?
    A
    Rabbit Card的有效期為發行日起7年，若超過2年未使用，則無法繼續使用。
    原因
    • 答案與資料來源的重疊度只有 26.5%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Rabbit Card know_386777 
      Q: Rabbit Card
A: How many types of Rabbit Cards are there?There are 3 types of Rabbit Cards: General type Senior type for individuals aged 60 and above Student type for students who are not over 23 years old  Where can you get a Rabbit Card and what is the cost? (Price per card)Rabbit Cards can be issued at ticketing offices inside Yellow, Pink, Green, and Gold Line stations at a price of 200 Baht (includes a 100 Baht fee and 100 Baht travel value). Where can the Rabbit Card be used?The Rabbit Card can be used at: Yellow Line Pink Line Green Line Gold Line Stores that accept Rabbit Card payments  Where can you register and verify your identity for the Rabbit Card?There are 3 ways to verify your identity for the Rabbit Card: Ticket offices at Yellow, Pink, Green, Gold Line stations, and the Customer Service Center at Phaya Thai Station Application: My Rabbit Application: Line (Rabbit Line Pay)  How much can you top up at a time on the Rabbit Card?You can top up the Rabbit Card in multiples of 100 Baht. What is the maximum balance allowed on the Rabbit Card?The Rabbit Card can be topped up to a maximum of 4,000 Baht. How many channels are there to top up the Rabbit Card?There are 3 channels to top up the Rabbit Card: Ticket offices at Yellow, Pink, Green, Gold Line stations Ticket vending machines at Yellow, Pink, Green, Gold Line stations Other channels as specified by Rabbit  What happens if you use the Rabbit Card for the wrong card typ...
    Q
    Rabbit Card的有效期是多久?
    A
    Rabbit Card的有效期為發行日起7年，若超過2年未使用，則無法繼續使用。
    原因
    • 答案與資料來源的重疊度只有 26.5%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：Single Journey Ticket Pink Line know_386767 
      Q: Single Journey Ticket Pink Line
A: There are 2 types of single journey tickets for the Pink Line. General type Senior citizen type  Where to buy a single journey ticket for the Pink LineYou can buy a single journey ticket for the Pink Line at  Ticket offices for both general and senior citizen types Ticket vending machines for the general type  How to use a single journey ticket for the Pink LineA single journey ticket for the Pink Line can only be used for travel on the date and at the station where the ticket was issued. If not used within the specified period, the ticket will expire. Expired tickets can be refunded within 14 days from the date of issue and only at the station where the ticket was issued. Fare discount rates for single journey tickets on the Pink LineFare discount rates for single journey tickets on the Pink Line: For the general type: regular price For the senior citizen type: 50% fare discount  In case a single journey ticket for the Pink Line is lost in the paid areaIf a single journey ticket for the Pink Line is lost in the paid area or within the station, you will be required to pay a fine equal to the maximum fare of the Pink Line at that time. 
    Q
    一般型粉紅線單程票的票價是多少?
    A
    一般型粉紅線單程票的票價為正常價格。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Single Journey Ticket Pink Line know_386767 
      Q: Single Journey Ticket Pink Line
A: There are 2 types of single journey tickets for the Pink Line. General type Senior citizen type  Where to buy a single journey ticket for the Pink LineYou can buy a single journey ticket for the Pink Line at  Ticket offices for both general and senior citizen types Ticket vending machines for the general type  How to use a single journey ticket for the Pink LineA single journey ticket for the Pink Line can only be used for travel on the date and at the station where the ticket was issued. If not used within the specified period, the ticket will expire. Expired tickets can be refunded within 14 days from the date of issue and only at the station where the ticket was issued. Fare discount rates for single journey tickets on the Pink LineFare discount rates for single journey tickets on the Pink Line: For the general type: regular price For the senior citizen type: 50% fare discount  In case a single journey ticket for the Pink Line is lost in the paid areaIf a single journey ticket for the Pink Line is lost in the paid area or within the station, you will be required to pay a fine equal to the maximum fare of the Pink Line at that time. 
    Q
    一般型粉紅線單程票多少錢?
    A
    一般型粉紅線單程票的票價為正常價格。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Single Journey Ticket Pink Line know_386767 
      Q: Single Journey Ticket Pink Line
A: There are 2 types of single journey tickets for the Pink Line. General type Senior citizen type  Where to buy a single journey ticket for the Pink LineYou can buy a single journey ticket for the Pink Line at  Ticket offices for both general and senior citizen types Ticket vending machines for the general type  How to use a single journey ticket for the Pink LineA single journey ticket for the Pink Line can only be used for travel on the date and at the station where the ticket was issued. If not used within the specified period, the ticket will expire. Expired tickets can be refunded within 14 days from the date of issue and only at the station where the ticket was issued. Fare discount rates for single journey tickets on the Pink LineFare discount rates for single journey tickets on the Pink Line: For the general type: regular price For the senior citizen type: 50% fare discount  In case a single journey ticket for the Pink Line is lost in the paid areaIf a single journey ticket for the Pink Line is lost in the paid area or within the station, you will be required to pay a fine equal to the maximum fare of the Pink Line at that time. 
    Q
    一般型粉紅線單程票多少錢?
    A
    一般型粉紅線單程票的票價為正常價格。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：Single Journey Ticket Types know_386764 
      Q: Single Journey Ticket Types
A: Single Journey Tickets for the electric train are categorized according to the train line as follows: Chalerm Ratchamongkhon Line (Blue Line) Chalong Ratchatham Line (Purple Line) Nakhara Phiphat Line (Yellow Line, Lat Phrao - Samrong section) Pink Line
    Q
    單程票有包含查隆拉差塔姆線嗎?
    A
    單程票包括查隆拉差塔姆線（紫線）。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Single Journey Ticket Types know_386764 
      Q: Single Journey Ticket Types
A: Single Journey Tickets for the electric train are categorized according to the train line as follows: Chalerm Ratchamongkhon Line (Blue Line) Chalong Ratchatham Line (Purple Line) Nakhara Phiphat Line (Yellow Line, Lat Phrao - Samrong section) Pink Line
    Q
    單程票包括查隆拉差塔姆線嗎?
    A
    單程票包括查隆拉差塔姆線（紫線）。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Single Journey Ticket Types know_386764 
      Q: Single Journey Ticket Types
A: Single Journey Tickets for the electric train are categorized according to the train line as follows: Chalerm Ratchamongkhon Line (Blue Line) Chalong Ratchatham Line (Purple Line) Nakhara Phiphat Line (Yellow Line, Lat Phrao - Samrong section) Pink Line
    Q
    單程票包括查隆拉差塔姆線嗎?
    A
    單程票包括查隆拉差塔姆線（紫線）。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：Prohibited Actions in the Electric Train System Area know_386773 
      Q: Prohibited Actions in the Electric Train System Area
A: What are the prohibited actions for passengers in the electric train system area? The prohibitions for passengers or other individuals in the electric train system area are as follows: Causing disturbance or obstructing others Bringing weapons, dangerous objects, or items that may be hazardous Bringing large or heavy luggage onto the train Bringing items with strong odors or that are dirty without properly securing them Littering, spitting, or smoking Damaging or causing harm to property in the electric train system Consuming food or drinks on the train Soliciting or begging Obstructing entrances or exits Activating emergency or alarm systems without necessity Committing obscene acts Exiting the train in an abnormal manner or going onto the railway tracks Using equipment for unintended purposes Standing or lying on the seats Obstructing the closing of train doors or platform screen doors  Is it allowed to bring food and drinks onto the train?Consumption of food or drinks on the train is prohibited, but you may bring them onboard if they are properly sealed and do not emit odors. What types of luggage are allowed on the train?Large or heavy luggage is not permitted on the train. If you have items with strong odors or that are dirty, they must be properly secured. Can passengers exit the train in an emergency?Exiting the train in an abnormal manner or going onto the railway tracks is prohibited, except...
    Q
    請問乘客在電車系統區域不能攜帶什麼物品？
    A
    乘客在電車系統區域不得攜帶武器、危險物品或可能危險的物品。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Prohibited Actions in the Electric Train System Area know_386773 
      Q: Prohibited Actions in the Electric Train System Area
A: What are the prohibited actions for passengers in the electric train system area? The prohibitions for passengers or other individuals in the electric train system area are as follows: Causing disturbance or obstructing others Bringing weapons, dangerous objects, or items that may be hazardous Bringing large or heavy luggage onto the train Bringing items with strong odors or that are dirty without properly securing them Littering, spitting, or smoking Damaging or causing harm to property in the electric train system Consuming food or drinks on the train Soliciting or begging Obstructing entrances or exits Activating emergency or alarm systems without necessity Committing obscene acts Exiting the train in an abnormal manner or going onto the railway tracks Using equipment for unintended purposes Standing or lying on the seats Obstructing the closing of train doors or platform screen doors  Is it allowed to bring food and drinks onto the train?Consumption of food or drinks on the train is prohibited, but you may bring them onboard if they are properly sealed and do not emit odors. What types of luggage are allowed on the train?Large or heavy luggage is not permitted on the train. If you have items with strong odors or that are dirty, they must be properly secured. Can passengers exit the train in an emergency?Exiting the train in an abnormal manner or going onto the railway tracks is prohibited, except...
    Q
    請問乘客在電車系統區域不能攜帶哪些物品？
    A
    乘客在電車系統區域不得攜帶武器、危險物品或可能危險的物品，以及大型或重型行李。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Prohibited Actions in the Electric Train System Area know_386773 
      Q: Prohibited Actions in the Electric Train System Area
A: What are the prohibited actions for passengers in the electric train system area? The prohibitions for passengers or other individuals in the electric train system area are as follows: Causing disturbance or obstructing others Bringing weapons, dangerous objects, or items that may be hazardous Bringing large or heavy luggage onto the train Bringing items with strong odors or that are dirty without properly securing them Littering, spitting, or smoking Damaging or causing harm to property in the electric train system Consuming food or drinks on the train Soliciting or begging Obstructing entrances or exits Activating emergency or alarm systems without necessity Committing obscene acts Exiting the train in an abnormal manner or going onto the railway tracks Using equipment for unintended purposes Standing or lying on the seats Obstructing the closing of train doors or platform screen doors  Is it allowed to bring food and drinks onto the train?Consumption of food or drinks on the train is prohibited, but you may bring them onboard if they are properly sealed and do not emit odors. What types of luggage are allowed on the train?Large or heavy luggage is not permitted on the train. If you have items with strong odors or that are dirty, they must be properly secured. Can passengers exit the train in an emergency?Exiting the train in an abnormal manner or going onto the railway tracks is prohibited, except...
    Q
    乘客在電車系統區域內禁止攜帶什麼物品？
    A
    乘客在電車系統區域內禁止攜帶武器、危險物品或可能危險的物品。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 已寫入 EvalSuite 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：How many types of tickets are there? know_386778 
      Q: How many types of tickets are there?
A: Tickets or fare cards are divided into 6 types: Mangmoom EMV Card (MANGMOOM EMV) MRT EMV Card (MRT EMV) EMV Contactless Card MRT Plus Card (MRT Plus) MRT Card (MRT) Rabbit Card (Rabbit) Each type of card has different usage features and prices.
    Q
    請問有多少種類型的票證？
    A
    票證或票卡分為六種類型：Mangmoom EMV 卡、MRT EMV 卡、EMV 接觸式卡、MRT Plus 卡、MRT 卡和 Rabbit 卡。每種類型的票證具有不同的使用功能和價格。