產出 #232

env=production · Intelligent Customer Service - Rhino (e875a090-2bd5-4992-9642-7626c7859461) · eval_kind=kb_accuracy

已完成
已寫入
10 / 10
通過驗證
10
場景覆蓋
1 / 4
總成本
$0.0295
Tokens
↑231682 / ↓9548
MISSED
3 個 scenario 未被任何 case 涵蓋：3829, 1962, 7285。可以重新派發、增加 N 來補。
SUITE
✅ 已寫入 EvalSuite auto-e875a090-r1-053958866。
案例明細（50 筆 — 含已寫入、被拒、retry 軌跡）
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Will the RHINOSHIELD Anti Blue Light Impact Protector cause the screen to appear yellow? know_369042 
      Q: Will the RHINOSHIELD Anti Blue Light Impact Protector cause the screen to appear yellow?
A: No. According to our color deviation tests, the RHINOSHIELD Anti Blue Light Impact Protector does not affect the screen display or cause any visible yellowing.
    Q
    RHINOSHIELD抗藍光衝擊保護膜會不會讓螢幕變黃?
    A
    不會。根據我們的顏色偏差測試，RHINOSHIELD抗藍光衝擊保護膜不會影響螢幕顯示或造成任何明顯的變黃。
    原因
    • 答案與資料來源的重疊度只有 19.1%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 已寫入 EvalSuite 直接問答
    來源素材（點擊查看完整內容）
    • • 產品：Beauty of Japan prod_1014104 
      Beauty of Japan

Summary: Add a touch of Japanese culture to your phone with our stunning Japan-inspired phone cases. Shop now to protect your iPhone and Android in style.

Description: In the land of the rising sun, Eastern art flourishes and tradition and modernity intertwine perfectly. Get inspired by this Japanese-inspired aesthetics collection.
    Q
    Beauty of Japan 的手機殼是為了什麼設計的?
    A
    Beauty of Japan 的手機殼旨在保護手機同時展現風格，並融入日本文化的美感。
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：Which surfaces can the RHINOSHIELD Magnetic Ring be installed on? know_369129 
      Q: Which surfaces can the RHINOSHIELD Magnetic Ring be installed on?
A: The RHINOSHIELD Magnetic Ring can be installed on most phone cases with a hard / flat surface, including the RHINOSHIELD Clear, Mod NX, and SolidSuit protective phone cases. Do not apply it on matte silicone, matte glass, and other soft / textured materials such as leather, wood, brushed metal, etc. We do not recommend directly attaching it on the device. As the Magnetic Ring uses a strong one-time adhesive, we suggest to avoid sticking it on printed designs on your case.
    Q
    這個磁性環可以裝在哪些表面上?
    A
    這個磁性環可以安裝在大多數硬 / 平坦表面的手機保護殼上，包括 Clear、Mod NX 和 SolidSuit 保護殼。不要將其貼在啞光矽膠、啞光玻璃及其他柔軟/有紋理的材料如皮革、木材、磨砂金屬等。我們不建議直接貼在設備上。由於磁性環使用強力一次性黏著劑，建議避免將其貼在你保護殼上的印刷設計上。
    原因
    • 答案與資料來源的重疊度只有 14.5%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Which surfaces can the RHINOSHIELD Magnetic Ring be installed on? know_369129 
      Q: Which surfaces can the RHINOSHIELD Magnetic Ring be installed on?
A: The RHINOSHIELD Magnetic Ring can be installed on most phone cases with a hard / flat surface, including the RHINOSHIELD Clear, Mod NX, and SolidSuit protective phone cases. Do not apply it on matte silicone, matte glass, and other soft / textured materials such as leather, wood, brushed metal, etc. We do not recommend directly attaching it on the device. As the Magnetic Ring uses a strong one-time adhesive, we suggest to avoid sticking it on printed designs on your case.
    Q
    這個磁性環可以安裝在哪些表面?
    A
    這個磁性環可以安裝在大部分有硬質 / 平面表面的手機殼上，包括清透明保護殼、Mod NX 和 SolidSuit 保護殼。不建議安裝在霧面矽膠、霧面玻璃及其他柔軟 / 有紋理的材料，如皮革、木材或拉絲金屬等。也不建議直接黏在設備上。由於這個磁性環使用強力一次性黏著劑，建議避免黏在手機殼上的印刷圖案上。
    原因
    • 答案與資料來源的重疊度只有 10.5%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Which surfaces can the RHINOSHIELD Magnetic Ring be installed on? know_369129 
      Q: Which surfaces can the RHINOSHIELD Magnetic Ring be installed on?
A: The RHINOSHIELD Magnetic Ring can be installed on most phone cases with a hard / flat surface, including the RHINOSHIELD Clear, Mod NX, and SolidSuit protective phone cases. Do not apply it on matte silicone, matte glass, and other soft / textured materials such as leather, wood, brushed metal, etc. We do not recommend directly attaching it on the device. As the Magnetic Ring uses a strong one-time adhesive, we suggest to avoid sticking it on printed designs on your case.
    Q
    這個磁性環可以安裝在哪些表面上?
    A
    這個磁性環可以安裝在大多數具有硬/平面表面的手機殼上，包括透明保護殼、Mod NX和SolidSuit手機殼。但不建議在哑光矽膠、哑光玻璃及其他柔軟/有紋理的材料上，如皮革、木材、刷紋金屬等直接安裝。因為這個磁性環使用強力一次性黏著劑，所以不建議將其黏貼在手機殼的印刷設計上。
    原因
    • 答案與資料來源的重疊度只有 10.7%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 產品：Surudenise prod_1014098 
      Surudenise

Summary: Shop Surudenise's phone case collection, inspired by the Japanese pop culture of the 90s. Printed with high quality, scratch resistant long-lasting ink.

Description: Denise Rashidi aka Surudenise is a Frankfurt-based German illustrator and concept artist. Her illustrations, inspired by the Japanese pop culture of the 90s, turns the streets of Japan into a scenes right out an anime. Her signature 90s Neon Pastel style captures Tokyo in a magical and nostalgic atmosphere.
    Q
    Surudenise的插圖是什麼風格?
    A
    Surudenise的插圖風格是90年代霓虹粉彩，將日本街道轉化為動漫場景，捕捉東京的魔幻與懷舊氛圍。
    原因
    • 答案與資料來源的重疊度只有 21.3%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 產品：Surudenise prod_1014098 
      Surudenise

Summary: Shop Surudenise's phone case collection, inspired by the Japanese pop culture of the 90s. Printed with high quality, scratch resistant long-lasting ink.

Description: Denise Rashidi aka Surudenise is a Frankfurt-based German illustrator and concept artist. Her illustrations, inspired by the Japanese pop culture of the 90s, turns the streets of Japan into a scenes right out an anime. Her signature 90s Neon Pastel style captures Tokyo in a magical and nostalgic atmosphere.
    Q
    Surudenise的插圖是怎麼樣的風格?
    A
    Surudenise的插圖靈感來自90年代的日本流行文化，將日本街道轉化為動漫場景，展現出魔幻和懷舊的氛圍。
    原因
    • 答案與資料來源的重疊度只有 20.4%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 產品：Surudenise prod_1014098 
      Surudenise

Summary: Shop Surudenise's phone case collection, inspired by the Japanese pop culture of the 90s. Printed with high quality, scratch resistant long-lasting ink.

Description: Denise Rashidi aka Surudenise is a Frankfurt-based German illustrator and concept artist. Her illustrations, inspired by the Japanese pop culture of the 90s, turns the streets of Japan into a scenes right out an anime. Her signature 90s Neon Pastel style captures Tokyo in a magical and nostalgic atmosphere.
    Q
    Surudenise的插圖是什麼風格?
    A
    Surudenise的插圖風格是90年代霓虹粉彩，將日本街道轉化為動漫場景，捕捉東京的魔幻和懷舊氛圍。
    原因
    • 答案與資料來源的重疊度只有 21.3%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 已寫入 EvalSuite 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：Which device is compatible with the RHINOSHIELD AquaStand? know_368989 
      Q: Which device is compatible with the RHINOSHIELD AquaStand?
A: If you have an iPhone 12 or above, which are equipped with MagSafe technology, you can directly attach using magnetic force. We recommend pairing it with RHINOSHIELD MagSafe-compatible cases for optimal magnetic strength.If you have an iPhone 11 or below, another brand device or non-MagSafe-compatible case, you could pair it with the RHINOSHIELD Magnetic Ring.
    Q
    AquaStand 可以跟 iPhone 11 一起用嗎
    A
    可以，AquaStand 可以與 iPhone 11 或以下型號相容。不過，最好搭配 RHINOSHIELD 的磁性環使用，以獲得最佳效果。
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 產品：iPad Lens Protector prod_1014024 
      iPad Lens Protector

Summary: Looking for extra protection against impacts and scratches for your camera lens on your iPad? We have the right product with our Lens Protector for iPad.

Description: RHINOSHIELD iPad Lens Protector – Camera lens protector Made with 9H tempered glass and an aluminum frame, this lens protector offers scratch- and wear-resistant protection. The high-transparency design preserves your camera’s clarity and photo quality. Easy to install and compatible with multiple iPad models, it pairs perfectly with RHINOSHIELD cases for full-device protection. Compatible brand(s) and device(s): 1. Apple: 13-in. iPad Air (M3)、11-in. iPad Air (M4)、11-in. iPad Air (M3)/13-in. iPad Air (M2)、11-in. iPad Air (M2)/ iPad (A16)/ iPad mini (A17 Pro)/ iPad 10th Gen (10.9吋)/ iPad Pro 6th Gen (12.9 inch)/ iPad Pro 5th Gen (12.9 inch)/ iPad Pro 4th Gen (12.9 inch)、iPad Pro 4th Gen (11 inch)/ iPad Pro 3rd Gen (12.9 inch)、iPad Pro 3rd Gen (11 inch)/ iPad Pro 2nd Gen (11 inch)/ iPad Pro 1st Gen (11 inch)/ iPad mini 6th Gen (8.3 inch)/ iPad Air 5th Gen (10.9 inch)/ iPad Air 4th Gen (10.9 inch)
    Q
    iPad 鏡頭保護膜的透明設計有差嗎
    A
    這款 iPad 鏡頭保護膜的高透明設計可以保持相機的清晰度和照片質量。
    原因
    • 答案與資料來源的重疊度只有 9.7%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 產品：iPad Lens Protector prod_1014024 
      iPad Lens Protector

Summary: Looking for extra protection against impacts and scratches for your camera lens on your iPad? We have the right product with our Lens Protector for iPad.

Description: RHINOSHIELD iPad Lens Protector – Camera lens protector Made with 9H tempered glass and an aluminum frame, this lens protector offers scratch- and wear-resistant protection. The high-transparency design preserves your camera’s clarity and photo quality. Easy to install and compatible with multiple iPad models, it pairs perfectly with RHINOSHIELD cases for full-device protection. Compatible brand(s) and device(s): 1. Apple: 13-in. iPad Air (M3)、11-in. iPad Air (M4)、11-in. iPad Air (M3)/13-in. iPad Air (M2)、11-in. iPad Air (M2)/ iPad (A16)/ iPad mini (A17 Pro)/ iPad 10th Gen (10.9吋)/ iPad Pro 6th Gen (12.9 inch)/ iPad Pro 5th Gen (12.9 inch)/ iPad Pro 4th Gen (12.9 inch)、iPad Pro 4th Gen (11 inch)/ iPad Pro 3rd Gen (12.9 inch)、iPad Pro 3rd Gen (11 inch)/ iPad Pro 2nd Gen (11 inch)/ iPad Pro 1st Gen (11 inch)/ iPad mini 6th Gen (8.3 inch)/ iPad Air 5th Gen (10.9 inch)/ iPad Air 4th Gen (10.9 inch)
    Q
    這個 iPad 鏡頭保護片會影響拍照清晰度嗎
    A
    這款 iPad 鏡頭保護片的高透明設計保持相機的清晰度和照片質量。
    原因
    • 答案與資料來源的重疊度只有 10.3%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 產品：iPad Lens Protector prod_1014024 
      iPad Lens Protector

Summary: Looking for extra protection against impacts and scratches for your camera lens on your iPad? We have the right product with our Lens Protector for iPad.

Description: RHINOSHIELD iPad Lens Protector – Camera lens protector Made with 9H tempered glass and an aluminum frame, this lens protector offers scratch- and wear-resistant protection. The high-transparency design preserves your camera’s clarity and photo quality. Easy to install and compatible with multiple iPad models, it pairs perfectly with RHINOSHIELD cases for full-device protection. Compatible brand(s) and device(s): 1. Apple: 13-in. iPad Air (M3)、11-in. iPad Air (M4)、11-in. iPad Air (M3)/13-in. iPad Air (M2)、11-in. iPad Air (M2)/ iPad (A16)/ iPad mini (A17 Pro)/ iPad 10th Gen (10.9吋)/ iPad Pro 6th Gen (12.9 inch)/ iPad Pro 5th Gen (12.9 inch)/ iPad Pro 4th Gen (12.9 inch)、iPad Pro 4th Gen (11 inch)/ iPad Pro 3rd Gen (12.9 inch)、iPad Pro 3rd Gen (11 inch)/ iPad Pro 2nd Gen (11 inch)/ iPad Pro 1st Gen (11 inch)/ iPad mini 6th Gen (8.3 inch)/ iPad Air 5th Gen (10.9 inch)/ iPad Air 4th Gen (10.9 inch)
    Q
    這款 iPad 鏡頭保護片的透明度怎麼樣?
    A
    這款 iPad 鏡頭保護片的高透明設計可以保持相機的清晰度和照片質量。
    原因
    • 答案與資料來源的重疊度只有 9.7%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：How can I ask about the weight or dimensions of a specific model? know_369235 
      Q: How can I ask about the weight or dimensions of a specific model?
A: Please submit a request via the customer service form and provide the product line, model, and specifications you want to inquire about. Our team will respond as soon as possible during service hours: https://support.rhinoshield.io/hc/en-us/requests/new
    Q
    要怎麼問某款的重量或尺寸?
    A
    請透過客服表單提出詢問，並提供產品系列、型號及您想詢問的規格。團隊會在服務時間內儘快回覆您。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：How can I ask about the weight or dimensions of a specific model? know_369235 
      Q: How can I ask about the weight or dimensions of a specific model?
A: Please submit a request via the customer service form and provide the product line, model, and specifications you want to inquire about. Our team will respond as soon as possible during service hours: https://support.rhinoshield.io/hc/en-us/requests/new
    Q
    要怎麼詢問產品的重量或尺寸?
    A
    請透過客服表單提出申請，並提供產品系列、型號及您想詢問的規格。我們的團隊會在服務時間內儘快回覆您。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：How can I ask about the weight or dimensions of a specific model? know_369235 
      Q: How can I ask about the weight or dimensions of a specific model?
A: Please submit a request via the customer service form and provide the product line, model, and specifications you want to inquire about. Our team will respond as soon as possible during service hours: https://support.rhinoshield.io/hc/en-us/requests/new
    Q
    怎麼在客服表單詢問型號的重量和尺寸?
    A
    請在客服表單中提供產品系列、型號及您想詢問的規格。我們的團隊會在服務時間內儘快回覆您。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 已寫入 EvalSuite 直接問答
    來源素材（點擊查看完整內容）
    • • 產品：Joe Horner prod_1014191 
      Joe Horner

Summary: Protect your phone with our Joe Horner case collection and express yourself with the artist's iconic art style. For iPhone and Android.

Description: A collection by floral artist Joe Horner, aka Flower Blocks. This work started as a way for me to slow down and reconnect, and it’s grown into something deeply personal. Each image is made with care. Soothing to look at and grounding for me to create. These moments encourage you to pause, breathe, and enjoy the quiet beauty of things that don’t last forever. Small pieces of calm to carry with you, wherever you art.
    Q
    Joe Horner是誰?
    A
    Joe Horner是花卉藝術家，創作了這系列手機殼。
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：What is CircularBlue? know_369201 
      Q: What is CircularBlue?
A: From Global Pledges to Brand Action: How We Respond to the Ocean Crisis

In our previous article on plastic pollution and ocean crisis, we discussed how over 170 countries signed the historic declaration "Our Ocean, Our Future: United for Urgent Action" at the Nice Ocean Conference in France. This was more than diplomatic rhetoric, which was an urgent response to the escalating plastic pollution crisis and highlighted the pressing need for global plastic treaty negotiations.

However, this crisis extends far beyond international conferences. According to National Geographic, scientists have discovered plastic microparticles in human brain tissue. This means plastic has already penetrated our oceans and food chains, returning not only to our dinner tables but entering our bloodstream and reaching our most vulnerable organs. Research by the World Wildlife Fund (WWF) shows that globally, each person consumes approximately 5 grams of plastic weekly, which is equivalent to a credit card. Whether you're enjoying lobster at a fine restaurant in New York, savoring sushi in Tokyo, or dining on seafood along the Mediterranean coast, these invisible "plastic garnishes" have already quietly entered your body. This is no longer just an environmental issue, it's a living reality intimately connected to human health worldwide.

When plastic pollution becomes intimately linked with human health, the challenge lies in transforming international consensus into co...
    Q
    請問CircularBlue的太陽能系統是如何運作的？
    A
    CircularBlue的太陽能系統透過屋頂的太陽能電池板陣列提供全天候的清潔能源，確保平台的完全自給自足運行。
    原因
    • 答案與資料來源的重疊度只有 22.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：What is CircularBlue? know_369201 
      Q: What is CircularBlue?
A: From Global Pledges to Brand Action: How We Respond to the Ocean Crisis

In our previous article on plastic pollution and ocean crisis, we discussed how over 170 countries signed the historic declaration "Our Ocean, Our Future: United for Urgent Action" at the Nice Ocean Conference in France. This was more than diplomatic rhetoric, which was an urgent response to the escalating plastic pollution crisis and highlighted the pressing need for global plastic treaty negotiations.

However, this crisis extends far beyond international conferences. According to National Geographic, scientists have discovered plastic microparticles in human brain tissue. This means plastic has already penetrated our oceans and food chains, returning not only to our dinner tables but entering our bloodstream and reaching our most vulnerable organs. Research by the World Wildlife Fund (WWF) shows that globally, each person consumes approximately 5 grams of plastic weekly, which is equivalent to a credit card. Whether you're enjoying lobster at a fine restaurant in New York, savoring sushi in Tokyo, or dining on seafood along the Mediterranean coast, these invisible "plastic garnishes" have already quietly entered your body. This is no longer just an environmental issue, it's a living reality intimately connected to human health worldwide.

When plastic pollution becomes intimately linked with human health, the challenge lies in transforming international consensus into co...
    Q
    請問CircularBlue的太陽能系統能否確保平台全天候運行？
    A
    是的，CircularBlue的太陽能系統利用屋頂太陽能電池板提供全天候的清潔能源，確保平台能夠完全自給自足運行。
    原因
    • 答案與資料來源的重疊度只有 21.6%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：What is CircularBlue? know_369201 
      Q: What is CircularBlue?
A: From Global Pledges to Brand Action: How We Respond to the Ocean Crisis

In our previous article on plastic pollution and ocean crisis, we discussed how over 170 countries signed the historic declaration "Our Ocean, Our Future: United for Urgent Action" at the Nice Ocean Conference in France. This was more than diplomatic rhetoric, which was an urgent response to the escalating plastic pollution crisis and highlighted the pressing need for global plastic treaty negotiations.

However, this crisis extends far beyond international conferences. According to National Geographic, scientists have discovered plastic microparticles in human brain tissue. This means plastic has already penetrated our oceans and food chains, returning not only to our dinner tables but entering our bloodstream and reaching our most vulnerable organs. Research by the World Wildlife Fund (WWF) shows that globally, each person consumes approximately 5 grams of plastic weekly, which is equivalent to a credit card. Whether you're enjoying lobster at a fine restaurant in New York, savoring sushi in Tokyo, or dining on seafood along the Mediterranean coast, these invisible "plastic garnishes" have already quietly entered your body. This is no longer just an environmental issue, it's a living reality intimately connected to human health worldwide.

When plastic pollution becomes intimately linked with human health, the challenge lies in transforming international consensus into co...
    Q
    請問 CircularBlue 的太陽能系統是如何運作的？
    A
    CircularBlue 的太陽能系統通過屋頂上的太陽能板提供全天候清潔能源，確保平台完全自給自足運行。
    原因
    • 答案與資料來源的重疊度只有 24.4%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 語氣不像真人 chat（被 Stage E 拒絕） 直接問答
    來源素材（點擊查看完整內容）
    • • 產品：Contemporary Tokyo prod_1014204 
      Contemporary Tokyo

Summary: Protect your phone with our Contemporary Tokyo case collection and express yourself with the artist's iconic art style. For iPhone and Android.

Description: Contemporary Tokyo Gallery is a Tokyo-based art organization with over 20 years of dedication to contemporary art in Japan. Alongside long-term collaborations with leading Japanese artists, we continually discover and support emerging creators with both academic promise and market growth potential—building a complete ecosystem spanning established names to the next generation.
    Q
    請問 Contemporary Tokyo 是支持什麼樣的創作者？
    A
    Contemporary Tokyo 支持具有學術潛力和市場增長潛力的新興創作者。
    原因
    • chat-realism: vague_meta (這個問題過於模糊，涉及公司整體的支持和定位，而不是具體的創作者類型或服務。)