產出 #405

env=production · WEEX Agent (64c058af-16c4-4296-8860-2998d12edcfc) · eval_kind=mixed_qa

已完成
已寫入
1 / 10
通過驗證
1
場景覆蓋
0 / 4
總成本
$0.0501
Tokens
↑400048 / ↓14221
MISSED
4 個 scenario 未被任何 case 涵蓋：328, 327, 326, 325。可以重新派發、增加 N 來補。
SUITE
✅ 已寫入 EvalSuite auto-64c058af-r1-053959682。
案例明細（88 筆 — 含已寫入、被拒、retry 軌跡）
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：The P2P order was canceled—how do I get my money back? know_338002 
      Q: The P2P order was canceled—how do I get my money back?
A: Because P2P (Peer-to-Peer) transactions occur directly between your bank account and the seller's, the money never passes through the exchange. Consequently, the platform does not have the authority to directly debit the seller's bank account to refund you.
The Refund Process:
Negotiate a Refund: Contact the seller via the chat tool, provide your bank details, and request that they send the funds back using the original payment method.
File a Formal Appeal: If the seller refuses to cooperate or remains unresponsive, you must immediately file an Appeal and upload your proof of payment (bank receipt).
Platform Intervention: Once valid evidence is provided, the platform will freeze the seller’s account assets and trading privileges. This serves as leverage to compel the seller to return your funds.
    Q
    交易平台能否直接從賣方的銀行扣款退款?
    A
    交易平台無權直接從賣方的銀行帳戶扣款以進行退款，因為 P2P 交易是直接在你的銀行帳戶和賣方之間進行的，資金並不經過平台。
    原因
    • 答案與資料來源的重疊度只有 4.3%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：The P2P order was canceled—how do I get my money back? know_338002 
      Q: The P2P order was canceled—how do I get my money back?
A: Because P2P (Peer-to-Peer) transactions occur directly between your bank account and the seller's, the money never passes through the exchange. Consequently, the platform does not have the authority to directly debit the seller's bank account to refund you.
The Refund Process:
Negotiate a Refund: Contact the seller via the chat tool, provide your bank details, and request that they send the funds back using the original payment method.
File a Formal Appeal: If the seller refuses to cooperate or remains unresponsive, you must immediately file an Appeal and upload your proof of payment (bank receipt).
Platform Intervention: Once valid evidence is provided, the platform will freeze the seller’s account assets and trading privileges. This serves as leverage to compel the seller to return your funds.
    Q
    交易平台可以直接從賣方帳戶扣錢退款嗎?
    A
    不行，因為 P2P 交易是直接在你的銀行帳戶和賣方之間進行，資金不會經過平台。因此，平台無權直接從賣方的銀行帳戶扣款來進行退款。
    原因
    • 答案與資料來源的重疊度只有 4.2%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：The P2P order was canceled—how do I get my money back? know_338002 
      Q: The P2P order was canceled—how do I get my money back?
A: Because P2P (Peer-to-Peer) transactions occur directly between your bank account and the seller's, the money never passes through the exchange. Consequently, the platform does not have the authority to directly debit the seller's bank account to refund you.
The Refund Process:
Negotiate a Refund: Contact the seller via the chat tool, provide your bank details, and request that they send the funds back using the original payment method.
File a Formal Appeal: If the seller refuses to cooperate or remains unresponsive, you must immediately file an Appeal and upload your proof of payment (bank receipt).
Platform Intervention: Once valid evidence is provided, the platform will freeze the seller’s account assets and trading privileges. This serves as leverage to compel the seller to return your funds.
    Q
    P2P訂單取消後能直接從賣方帳戶退款嗎?
    A
    交易平台無權直接從賣方的銀行帳戶扣款以進行退款。您需要直接與賣方協商退款，並提供銀行信息要求他們使用原付款方式退還款項。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：How to set or modify Contract Take Profit and Stop Loss (TP/SL)? know_328520 
      Q: How to set or modify Contract Take Profit and Stop Loss (TP/SL)?
A: 1. Opening Setup: Check [TP/SL] on the order page. Orders are executed at Market Price by default.

- Web: Supports setup by Price, ROI, PnL, or percentage.

- App: Currently only supports setup by Price.

2. Holding/Modification: Tap [TP/SL] on the position page. To change a price, tap the [Pencil icon].

3. Advanced Options: Switch between [Entire Position] or [Partial Position]. Entire position supports triggering by Estimated ROI, PnL, or Percentage.
    Q
    請問如何更改合約的止盈止損設定？
    A
    要更改合約的止盈止損設定，您需要在持有的頭寸頁面點擊 [TP/SL]，然後點擊 [鉛筆圖標] 來更改價格。
    原因
    • 答案與資料來源的重疊度只有 7.7%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：How to set or modify Contract Take Profit and Stop Loss (TP/SL)? know_328520 
      Q: How to set or modify Contract Take Profit and Stop Loss (TP/SL)?
A: 1. Opening Setup: Check [TP/SL] on the order page. Orders are executed at Market Price by default.

- Web: Supports setup by Price, ROI, PnL, or percentage.

- App: Currently only supports setup by Price.

2. Holding/Modification: Tap [TP/SL] on the position page. To change a price, tap the [Pencil icon].

3. Advanced Options: Switch between [Entire Position] or [Partial Position]. Entire position supports triggering by Estimated ROI, PnL, or Percentage.
    Q
    請問要怎麼更改價格？
    A
    要更改價格，需點擊 [鉛筆圖標]。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：How to set or modify Contract Take Profit and Stop Loss (TP/SL)? know_328520 
      Q: How to set or modify Contract Take Profit and Stop Loss (TP/SL)?
A: 1. Opening Setup: Check [TP/SL] on the order page. Orders are executed at Market Price by default.

- Web: Supports setup by Price, ROI, PnL, or percentage.

- App: Currently only supports setup by Price.

2. Holding/Modification: Tap [TP/SL] on the position page. To change a price, tap the [Pencil icon].

3. Advanced Options: Switch between [Entire Position] or [Partial Position]. Entire position supports triggering by Estimated ROI, PnL, or Percentage.
    Q
    請問要如何更改合約的獲利和止損價格呢？
    A
    要更改合約的獲利和止損價格，請在持有的倉位頁面點擊 [TP/SL]，然後點選 [鉛筆圖標] 來更改價格。
    原因
    • 答案與資料來源的重疊度只有 7.9%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答
    來源素材（點擊查看完整內容）
    • • 知識：What if the Affiliate account is frozen or restricted by frequency? How to bind Google Authenticator (GA)? know_300555 
      Q: What if the Affiliate account is frozen or restricted by frequency? How to bind Google Authenticator (GA)?
A: 1. Security Limits: Too many password errors result in a 15-minute freeze; exceeding verification code limits requires a 2-hour wait. These are system-enforced and cannot be manually unlocked.

2. Google Authenticator (GA):

- Purpose: Mandatory GA binding provides dual protection even if your password is leaked.

- Binding: Download "Google Authenticator" from the App Store or Google Play, and scan the QR code in the backend.

- Download Issues: Users in China may need a VPN to access Google Play if GA is missing from local stores.
    Q
    超過驗證碼限制後要等多久才能解鎖？
    A
    超過驗證碼限制後，需要等待 2 小時才能解鎖。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：What if the Affiliate account is frozen or restricted by frequency? How to bind Google Authenticator (GA)? know_300555 
      Q: What if the Affiliate account is frozen or restricted by frequency? How to bind Google Authenticator (GA)?
A: 1. Security Limits: Too many password errors result in a 15-minute freeze; exceeding verification code limits requires a 2-hour wait. These are system-enforced and cannot be manually unlocked.

2. Google Authenticator (GA):

- Purpose: Mandatory GA binding provides dual protection even if your password is leaked.

- Binding: Download "Google Authenticator" from the App Store or Google Play, and scan the QR code in the backend.

- Download Issues: Users in China may need a VPN to access Google Play if GA is missing from local stores.
    Q
    超過驗證碼限制後要等多久才能解鎖
    A
    超過驗證碼限制後，需要等待 2 小時才能解鎖。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 直接問答 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：What if the Affiliate account is frozen or restricted by frequency? How to bind Google Authenticator (GA)? know_300555 
      Q: What if the Affiliate account is frozen or restricted by frequency? How to bind Google Authenticator (GA)?
A: 1. Security Limits: Too many password errors result in a 15-minute freeze; exceeding verification code limits requires a 2-hour wait. These are system-enforced and cannot be manually unlocked.

2. Google Authenticator (GA):

- Purpose: Mandatory GA binding provides dual protection even if your password is leaked.

- Binding: Download "Google Authenticator" from the App Store or Google Play, and scan the QR code in the backend.

- Download Issues: Users in China may need a VPN to access Google Play if GA is missing from local stores.
    Q
    超過驗證碼限制後要等多久才能解鎖?
    A
    超過驗證碼限制後，需要等待 2 小時才能解鎖。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理
    來源素材（點擊查看完整內容）
    • • 知識：How can I apply to become a WEEX P2P merchant? What are the requirements? know_338019 
      Q: How can I apply to become a WEEX P2P merchant? What are the requirements?
A: To become a WEEX P2P merchant, you typically need to meet the following requirements:
1.Account requirements
Complete identity verification (KYC)
Maintain a good account standing with no violations
2.Funds and security deposit
A certain amount of security deposit is required (to ensure transaction safety)
Sufficient funds and liquidity are needed
3.Trading capability requirements
Stable online availability and fast response time
Ability to handle orders promptly and communicate effectively with users
Familiarity with P2P trading processes and rules
4.Risk control and compliance requirements
Must not engage in money laundering, fraud, or other illegal activities
Must comply with all platform P2P trading rules
5.Additional advantages
Experience on other mainstream P2P platforms
Access to stable payment channels
High historical order completion rate


How to apply:
Submit a merchant application through the official WEEX portal
Once approved, you will gain merchant privileges and be able to post ads
    Q
    請問成為 WEEX P2P 商戶需要支付多少金額的保證金？
    A
    成為 WEEX P2P 商戶需要支付一定金額的保證金，以確保交易安全，但具體金額未在公開資料中列出。
    原因
    • 答案與資料來源的重疊度只有 14.3%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：How can I apply to become a WEEX P2P merchant? What are the requirements? know_338019 
      Q: How can I apply to become a WEEX P2P merchant? What are the requirements?
A: To become a WEEX P2P merchant, you typically need to meet the following requirements:
1.Account requirements
Complete identity verification (KYC)
Maintain a good account standing with no violations
2.Funds and security deposit
A certain amount of security deposit is required (to ensure transaction safety)
Sufficient funds and liquidity are needed
3.Trading capability requirements
Stable online availability and fast response time
Ability to handle orders promptly and communicate effectively with users
Familiarity with P2P trading processes and rules
4.Risk control and compliance requirements
Must not engage in money laundering, fraud, or other illegal activities
Must comply with all platform P2P trading rules
5.Additional advantages
Experience on other mainstream P2P platforms
Access to stable payment channels
High historical order completion rate


How to apply:
Submit a merchant application through the official WEEX portal
Once approved, you will gain merchant privileges and be able to post ads
    Q
    請問成為 WEEX P2P 商戶需要支付多少金額的保證金呢？
    A
    要成為 WEEX P2P 商戶，需要支付一定金額的保證金以確保交易安全，但具體金額沒有在資料中說明。
    原因
    • 答案與資料來源的重疊度只有 14.3%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：How can I apply to become a WEEX P2P merchant? What are the requirements? know_338019 
      Q: How can I apply to become a WEEX P2P merchant? What are the requirements?
A: To become a WEEX P2P merchant, you typically need to meet the following requirements:
1.Account requirements
Complete identity verification (KYC)
Maintain a good account standing with no violations
2.Funds and security deposit
A certain amount of security deposit is required (to ensure transaction safety)
Sufficient funds and liquidity are needed
3.Trading capability requirements
Stable online availability and fast response time
Ability to handle orders promptly and communicate effectively with users
Familiarity with P2P trading processes and rules
4.Risk control and compliance requirements
Must not engage in money laundering, fraud, or other illegal activities
Must comply with all platform P2P trading rules
5.Additional advantages
Experience on other mainstream P2P platforms
Access to stable payment channels
High historical order completion rate


How to apply:
Submit a merchant application through the official WEEX portal
Once approved, you will gain merchant privileges and be able to post ads
    Q
    請問成為 P2P 商戶需要支付多少金額的保證金呢？
    A
    成為 P2P 商戶需要支付一定金額的保證金，以確保交易安全，但具體金額並未在資料中詳述。
    原因
    • 答案與資料來源的重疊度只有 5.4%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理
    來源素材（點擊查看完整內容）
    • • 知識：Where can I find the New User Rewards / Beginner Tasks? know_328413 
      Q: Where can I find the New User Rewards / Beginner Tasks?
A: Claim your newcomer benefits with ease! Please use the link below to enter the activity page. You can earn rewards by completing simple tasks!
    Q
    如何找到新用戶獎勵和初學者任務?
    A
    您可以使用以下鏈接進入活動頁面，輕鬆獲取新手福利並通過完成簡單任務來賺取獎勵！
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Where can I find the New User Rewards / Beginner Tasks? know_328413 
      Q: Where can I find the New User Rewards / Beginner Tasks?
A: Claim your newcomer benefits with ease! Please use the link below to enter the activity page. You can earn rewards by completing simple tasks!
    Q
    新用戶獎勵和初學者任務在哪裡可以獲得?
    A
    你可以透過下面的連結進入活動頁面來獲取新用戶獎勵和初學者任務，完成簡單的任務就可以賺取獎勵！
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：Where can I find the New User Rewards / Beginner Tasks? know_328413 
      Q: Where can I find the New User Rewards / Beginner Tasks?
A: Claim your newcomer benefits with ease! Please use the link below to enter the activity page. You can earn rewards by completing simple tasks!
    Q
    新用戶獎勵和初學者任務在哪裡可以找到?
    A
    新用戶獎勵和初學者任務可以透過下面的連結來進入活動頁面，完成簡單的任務就可以獲得獎勵！
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理
    來源素材（點擊查看完整內容）
    • • 知識：How to modify my KYC information? know_195950 
      Q: How to modify my KYC information?
A: Applies to: KYC filled wrong / Name wrong.
Once passed, KYC usually cannot be modified.
If due to name change or document update, contact customer service with:
1. Photo of yourself holding old and new documents.
2. Official name change proof.
Customer service will reset the status after verification.
    Q
    聯繫客服的時候需要提供什麼文件嗎？
    A
    聯繫客服時需要提供一張自己手持舊文件和新文件的照片，還有官方的姓名變更證明。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：How to modify my KYC information? know_195950 
      Q: How to modify my KYC information?
A: Applies to: KYC filled wrong / Name wrong.
Once passed, KYC usually cannot be modified.
If due to name change or document update, contact customer service with:
1. Photo of yourself holding old and new documents.
2. Official name change proof.
Customer service will reset the status after verification.
    Q
    聯繫客服時需要提供什麼文件來修改 KYC 資訊?
    A
    聯繫客服時需要提供一張自己手持舊文件和新文件的照片，以及官方的改名證明。客服會在驗證後重置狀態。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理 第 3 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：How to modify my KYC information? know_195950 
      Q: How to modify my KYC information?
A: Applies to: KYC filled wrong / Name wrong.
Once passed, KYC usually cannot be modified.
If due to name change or document update, contact customer service with:
1. Photo of yourself holding old and new documents.
2. Official name change proof.
Customer service will reset the status after verification.
    Q
    聯繫客服時需要提供什麼文件來修改 KYC 資訊?
    A
    聯繫客服時需要提供一張自己手持舊文件和新文件的照片，以及官方的改名證明。
    原因
    • 答案與資料來源的重疊度只有 0.0%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理
    來源素材（點擊查看完整內容）
    • • 知識：What if I deposit to the wrong address (Non-WEEX address)? know_337937 
      Q: What if I deposit to the wrong address (Non-WEEX address)?
A: If the deposit address is not your WEEX account's specific address, WEEX cannot assist in recovery or refunds. Always triple-check the coin, network, and address before transferring.
    Q
    如果我誤匯款到其他地址，WEEX 能幫忙退款嗎?
    A
    如果存款地址不是你的 WEEX 帳戶的特定地址，WEEX 無法協助恢復或退款。請在轉帳前仔細檢查幣別、網路和地址。
    原因
    • 答案與資料來源的重疊度只有 6.8%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險
  • 品質檢查未通過 推理 第 2 次嘗試
    來源素材（點擊查看完整內容）
    • • 知識：What if I deposit to the wrong address (Non-WEEX address)? know_337937 
      Q: What if I deposit to the wrong address (Non-WEEX address)?
A: If the deposit address is not your WEEX account's specific address, WEEX cannot assist in recovery or refunds. Always triple-check the coin, network, and address before transferring.
    Q
    如果存款地址不是我的 WEEX 帳戶的特定地址，會發生什麼事?
    A
    如果存款地址不是你 WEEX 帳戶的特定地址，WEEX 無法協助恢復或退款。因此，轉帳前務必要三次確認幣別、網路和地址。
    原因
    • 答案與資料來源的重疊度只有 6.5%（門檻 30%）—— LLM 寫的答案可能偏離了來源，有 hallucination 風險